Shipping policy
Last updated: 08/04/2026
At Reset, we aim to deliver your order quickly and reliably.
We Use both Fastway, Aramex and the Courier Guy as our delivery partners
Processing Time
- Orders are processed within 1-3 business days
Shipping Times (South Africa)
- Standard Shipping: 3–7 business days
- Major cities: Often faster (1–3 days)
Shipping Costs
- Flat rate: R125
- Free shipping on orders over R500
Tracking
Once your order ships, you will receive a tracking number via email/SMS.
Delays
While we aim for fast delivery, delays may occur due to:
- Courier issues
- Public holidays
- High demand periods
Incorrect Address
Please ensure your shipping details are correct. Reset is not responsible for failed deliveries due to incorrect information.