Shipping policy

Last updated: 08/04/2026

At Reset, we aim to deliver your order quickly and reliably.

We Use both Fastway, Aramex and the Courier Guy as our delivery partners

Processing Time

  • Orders are processed within 1-3 business days

Shipping Times (South Africa)

  • Standard Shipping: 3–7 business days
  • Major cities: Often faster (1–3 days)

Shipping Costs

  • Flat rate: R125
  • Free shipping on orders over R500 

Tracking

Once your order ships, you will receive a tracking number via email/SMS.


Delays

While we aim for fast delivery, delays may occur due to:

  • Courier issues
  • Public holidays
  • High demand periods

Incorrect Address

Please ensure your shipping details are correct. Reset is not responsible for failed deliveries due to incorrect information.